Eurasian Journal of Chemical, Medicinal and Petroleum Research 2980-9347 5 4 2026 10 01 Relationship between Cultural Intelligence with Communication Skills and Social Interactions of Emergency Department Staff: A Systematic Review 289 301 247176 10.5281/zenodo.21623671 EN Sara Hosseinpoor Student Research Committee, Birjand University of Medical Sciences, Birjand, Iran 0009-0002-3801-0389 Rana Mohammad Yousef Department of Anesthesiology and Critical Care, School of Medicine, Children's Medical Center Hospital, Tehran University of Medical Sciences, Tehran, Iran Journal Article 2026 04 20 Objectives: Globalization has led to increasingly diverse patient populations in healthcare settings. Emergency departments (EDs), as high-pressure, fast-paced environments, require staff to possess strong communication and social interaction skills to ensure quality care. This study aimed to investigate the relationship between cultural intelligence (CQ) and the communication skills and social interactions of ED staff members.<br><br>Methods: This cross-sectional study conducted on 197 ED staff members from three hospitals in Zanjan, Iran, in 2019. Data collected using the Cultural Intelligence Scale (CQS), a Communication Skills Scale, and a Social Interactions Questionnaire. Data analysis performed using descriptive statistics and correlation tests.<br><br>Results: Participants' mean scores for cultural intelligence and communication skills were 85.78 ± 6.24 (out of 140) and 55.41 ± 3.9 (out of 90), respectively. For social interactions, the mean score for positive thoughts (47.86 ± 4.14) was higher than for negative thoughts (33.01 ± 3.92). The total CQ score showed a significant positive correlation with communication skills (P < 0.001). Furthermore, higher CQ scores were significantly associated with increased positive thoughts and decreased negative thoughts (P < 0.001).<br><br>Conclusions: The findings demonstrate that higher cultural intelligence among ED staff is associated with better communication skills and positive social interactions. Healthcare leaders recommended to educational programs and workshops to enhance the cultural intelligence of ED personnel, which can improve both staff communication and the quality of patient care. cultural intelligence Communication skills Social Interactions Emergency Department Staff Members https://www.ejcmpr.com/article_247176_7620f1cf30d264ef7ab8b692fa9d6d71.pdf